FAQ
FAQ
Mariuxe FAQ
Frequently Asked Questions
How long does shipping take?
Orders are typically delivered within 5–20 business days depending on your location.
Do you offer free shipping?
Yes — Mariuxe proudly offers Free Worldwide Shipping.
Where are orders shipped from?
Orders are fulfilled through our shipping partners located in Asia & Europe.
How can I track my order?
Once your order ships, you will receive a tracking email with your tracking information.
Are Mariuxe devices safe to use?
Yes. Mariuxe beauty devices are designed for safe personal-care use when used according to instructions.
Are your products chemical-free?
Mariuxe focuses on beauty technology and self-care devices that support a more elegant, modern beauty experience without relying on harsh chemicals.
Can I use the devices daily?
Most Mariuxe devices are suitable for regular use. We recommend following the product instructions for best results.
Do your products work for all skin types?
Most products are designed to support different skin types. If you have sensitive skin, we recommend starting gently and consulting a professional if needed.
What payment methods do you accept?
We accept secure payments through trusted payment providers available at checkout.
Can I return my order?
Yes. Eligible returns may be requested within 14 days of delivery according to our Return & Refund Policy.
How can I contact support?
You can contact our support team anytime at:
📧contact@mariuxe.com
We usually respond within 24–48 business hours.